Privacy Policy
Consent
PM Training School (“PMTS”, “we”, “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 2020 (NZ), the Unsolicited Electronic Messages Act 2007 (NZ), and other relevant laws.
By using our services (including our website, online platforms, and mobile apps), you consent to this Privacy Policy. You may withdraw your consent at any time by contacting us (see Section 10).
Collection of Personal Information
We collect personal information only where it is necessary for our functions as a training provider. This may include:
- Contact details (name, email, phone, address, country of citizenship)
- Enrolment details (programme, study history, qualifications)
- Billing and payment information
- Records of your communication with us
- Learning activity data (e.g., LMS logins, assessments)
We do not collect sensitive information such as political views, religious beliefs, or ethnicity unless it is legally required or directly relevant to your enrolment (for example, disability support).
We may also collect non-identifiable data such as IP address, browser type, and site usage for security and statistical purposes.
Where students are under 16, we may require parent or guardian consent to collect and use personal information.
Use of Personal Information
We use your personal information to:
- Provide and manage training services, and, where you have consented, visa-related support through ourauthorised partners (licensed immigration advisers and accredited visa service providers)
- Communicate with you about courses, schedules, and updates
- Process enrolments, payments, and certificates
- Meet legal and regulatory requirements (e.g., NZQA, TEC, Immigration NZ reporting)
- Improve our services through feedback and analytics
We will not use your personal information for any other purpose without your consent.
Unsolicited Communications
PMTS complies with the Unsolicited Electronic Messages Act 2007:
- We will not send you marketing emails or newsletters without your consent
- You may unsubscribe from any promotional communications at any time
Disclosure of Information to Third Parties
We do not sell or rent your personal information. We may share your information only with:
- Service providers (e.g., payment processors such as Stripe/PayPal, IT support, learning management systems such as Moodle or Canvas, communication platforms such as Zoom or Teams) who help us deliver services, under strict confidentiality agreements
- Regulatory and government bodies (e.g., Police, Immigration New Zealand) where legally required
- Law enforcement or other agencies if disclosure is required by law
- Our authorised visa advisory services (licensed immigration advisers and accredited partners only)
If data is shared for research or statistical reporting, it will be anonymised so that no individual is identifiable.
Security and Storage
We take reasonable steps to keep your personal information secure, including:
- Restricted access to authorised staff only
- Encrypted data storage and secure servers
- SSL/TLS encryption for web traffic
- Regular monitoring of IT systems
We will retain your personal information only as long as necessary to meet legal, regulatory, and educational obligations. For example, enrolment and financial records may be kept for seven years to comply with education and tax requirements. When no longer required, records are securely destroyed or anonymised.
Access and Correction Rights
Under the Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete information
We will respond to requests within a reasonable timeframe, unless there are lawful grounds to refuse access.
Third-Party Websites
Our website and platforms may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law or practice. Significant changes will be notified to you by email or on our website. The most recent version will always be published at www.pmtrainingschool.com.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or your personal information, please contact us at:
Email: support@pmtrainingschool.com
Postal: PM Training School, Level 3, 21 Putney Way, Manukau, Auckland 2104, New Zealand